Due to Apple’s tight control on its systems, you may encounter this issue when activating your iPhone. Here’s what you can try.
Apple is probably the only smartphone producer that does phone unlocking remotely. As you probably already know, iPhone unlocking is done via iTunes. When you connect your iPhone to the computer, iTunes will read the IMEI and send it to Apple’s activation server. The server then checks their database that stores information on every iPhone that was ever produced to determine if your iPhone is eligible for unlocking. If your iPhone has been “flagged” as “unlocked”, iTunes will receive the status and unlocks your iPhone automatically.
- For example, if yours is locked to AT&T, you can request for a free unlock (subject to eligibility).
- You can use our paid service to get it unlocked without going through the hassles or arguing with the folks from AT&T.
- Or in some countries many iPhones are already sold unlocked or can be unlocked at competitive prices.
Many companies which are providing iPhone unlocking service sometimes mess up with people’s iPhone’s and its information on Apple database which causes activation problems after doing a full restore on iTunes. This can also happen if your iPhone that you unlocked was never activated first or it has been marked “blacklisted” (bad IMEI). If you’re not familiar with blacklisted iPhone, this post on What Ever Happens to IMEI Blacklisted iPhones or Other Popular Smartphones? will help you understand more.
iPhone activation problems error message which you may encounter on iTunes would be:
“Your request couldn’t be processed. We’re sorry, but there was an error processing your request. Please try again later”
While on your iPhone you will see the error as shown on top of this post:
“Your iPhone can not be activated at this time because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If this problem persists contact Apple Support at apple.com/support”
Clearly, the first thing you should try is to contacting Apple support directly. You can check their support information on Apple’s website.
If for any reason that’s not possible for you to do, using a different and newer SIM card might also fix this activation problem. Apple seemed to have changed something on iOS 6 that doesn’t allow old SIM cards to activate iOS 6.
Next, also try to activate it at another location such as your home, friend’s house or Starbucks. Sometimes, your iTunes is not able to connect to Apple’s activation server especially if you’re trying to activate your iPhone in your office. Corporate offices usually have firewalls or antivirus which may potentially block your computer’s data ports (virtual) and prevents iTunes from communicating properly with Apple’s activation server.
If you’ve tried all the above then there’s a high chance that your iPhone is blacklisted by Apple or there is an issue with your iPhone’s activation certificate. This requires manual fix on their database. Thankfully, there’s still hope on fixing activation issue with your iPhone by using our service here.
This has been done many times, once you have purchased this service we will take care of everything and let you know as soon as you can proceed with next steps.