How to Fix iTunes Errors 3200, 3014, 3004, 3002 When Updating to iOS 7 Firmware

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Trying to update to iOS 7 but kept getting an iTunes error 3200, 3014, 3004 or 3002? Here are some possible fixes which you can try.

Now that iOS 7 is officially public, you might want to install it on your iPhone right away. However, it’s frustrating when you keep getting these errors while you spend hours trying to get your iPhone working again.

Firstly, please be aware that you’re getting one of these error messages because iTunes is unable to connect to Apple firmware verification server to verify your device probably due to:

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  • Apple server is extremely busy as millions of people around the world are trying to install iOS 7.
  • Your computer’s hosts file is causing communication issue between iTunes and Apple’s servers.

The easiest fix for this is to wait and try again at a later time. Usually this would fix the problem right away. However, if you’re still getting the same problem even after waiting for a couple of hours. Try the following fix:

1. Edit your hosts file:

  • Windows user go to C:\Windows\System32\drivers\etc\ and open the hosts file with any text editor or Notepad
  • Mac users go to \etc\ and open the hosts file with any text editor
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5. Try restoring to iOS 7 again.

I hope this helps! If not, leave your comments below and we’ll see if there’s a way to help you.



Comments & Discussion

  1. I was getting the same error since a week; with major error listed below from iphone Updater log file
    1…device reports an incompatible baseband key hash information
    2…amai: BbfwReaderFindAndCopyFileData: failed to find bbfw item "world.fls": File error
    3…amai: BbfwReaderFindAndCopyFileData: failed to find bbfw item "Options.plist": File error
    4… amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
    5…failed to personalize the restore bundle: Server not reachable
    and at the end error 3004 as shown in the screen shot above…
    with daily trials described in various sites today in the morning the error was removed after just two trials
    steps summary
    1. uninstall the tunes 11.2.1 completely but failed to remove apple software update from system
    1.1 so did google to remove the product apple software update but failed
    2. so did refresh the PC using bootable USB lost the installed software but left with no other option
    3. Fresh install of 11.2.2 itunesSetup
    4. Failed initially last night to get success but in the morning in second try got the success to update the ios7.1.1 on my iphone4

  2. Actually I am having this problem while upgrading to 7.1.2 and I am trying everything but Ican't seem to get out of recovery mode. I am presently in DFU mode. Please help!

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