So AT&T made a significant change in their policy on a Good Friday or was it due to a push by Tim Cook and his team?
From the beginning, AT&T has a fixed policy that they will not unlock the iPhone for customers even if they have completed their typical 2-year contract with the company. There are millions of off-contract iPhones out there which are still locked to AT&T.
Recently, you’ve seen some news about people emailing Tim Cook directly to request for unlocking. It was so publicized that some tech blogs recommended people to email him or Apple (and their partners) directly for this request. Most likely their mailboxes were flooded with emails and they had to do something about it. Well, probably Tim Cook et al saw the need to change this policy and pushed AT&T to announce this good news which may make a lot of people happy:
“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”
In short, if yours is locked to AT&T and you fulfilled the above terms and conditions, contact AT&T directly for unlocking request.
So are you eligible or not? Read the following question that was posted on Apple’s support website:
“I have an iPhone with at&t lock, I bought this iPhone from eBay. that time didn’t know what is lock phone or unlock phone. then I end up with iPhone like iPod recently i heard that at&t is going to unlock the phone off contract. I would like to know if this going to work with my case. I bought this phone on OCT, 2010“
“No, because you had to be an AT&T customer and you had to finish your contract. You have to provide AT&T your AT&T account info in which case they will know you are not their customer or you have not finished a full contract. And therefore you are not eligible…“
If you bought a used iPhone, best to check with the seller first if he/she had fully paid the contract and all the details needed to make your iPhone eligible for unlocking.
Happy Easter to those who are celebrating! It’s been a while since we last heard good news like this!