How to Unlock Your AT&T iPhone 8 / 8 Plus for Free by Contacting AT&T Support

Got your new iPhone 8 or iPhone 8 Plus from AT&T? You can get it unlocked for free by following the steps here.


It is exciting to get hold of the new iPhone 8 or iPhone 8 Plus. However, some users would like to have it unlocked to be able to switch network or use it outside of USA.

How do you request to get a free iPhone unlock by AT&T?

1. Firstly, find out if you’re eligible for this free unlocking service by refering to the statement issued by AT&T below:

“Beginning Sunday, April 8 (2013), we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

2. Allocate 20-30 minutes of quiet time so that you can speak or chat properly with an AT&T’s customer support representative.

3. Once you’re ready, get your AT&T account number ready and have your iPhone in front of you.

4. Call this number 1-800-331-0500 (Sykpe user can call for free) or login to your AT&T online account to initiate a Live Chat session with an AT&T’s customer support representative.

5. They will ask a couple of questions but mainly will ask for your account information, email and your iPhone’s IMEI number. Go to Settings > General > About. Scroll down to get your iPhone’s IMEI number.

6. If there’s no issue with your account, they will issue the unlock and instructions within a few hours (some are given 24-48 hours).

If this is not the case, they may have to do further checks. In this instance, they will give you a ticket number and inform you that somebody will be in touch with you within a week.

7. Once AT&T confirms your eligibility, they will send you the instructions as shown above.

Think of this as the officially IMEI unlocking by on the Apple database. This allows you to switch any carrier.

In any case if the request was rejected, you can try using a paid service here.

Good luck and share your experience here! Let us know if we missed anything.

Unlock iPhone with US Reseller Flex Policy (Policy ID 4000)

If you have an iPhone with Next Tether Policy ID 4000 US Reseller Flex Policy and unsure what network does the iPhone locked to, you can find out here.


Apple implements “next tether policy” for every iPhone that’s produced. That basically means the network that the phone is locked to. There are two policies which are tied to an iPhone:

  • Initial Activation Policy
  • Next Tether Activation Policy

What is Initial Activation Policy?

Once an iPhone has left the factory, it will be sent to resellers or carriers from around the world. An iPhone will be assigned or tied to certain carriers.

The first assignment is called the initial activation policy. For example, if it’s set as AT&T as the activation policy, the iPhone can only be activated with an AT&T SIM card.

What is Next Tether Activation Policy?

Since the iPhone can change carrier or its locked/unlocked status during its lifetime. The activation policy can change as well.

An easy example would be an iPhone that’s bought from AT&T may change to T-Mobile for whatever reason. In this case the Next Tether Policy indicates the next carrier it is locked to.

The next time it’s being restored on iTunes, you can only use a T-Mobile SIM card to activate it.

More explanation of Next Tether Activation Policy ID here.

What is Next Tether Policy: 4000 – US Reseller Flex Policy?

This is a special case whereby an iPhone is not tied to any carrier. That means it can only be activated with any US carrier SIM card such as from T-Mobile.

If you have an iPhone with this policy, you may need to contact Apple to check for its history as it may be a replacement phone or has been fixed before.

IMEI Number: 35917207757xxxx
Part Description: iPhone 7 Plus
Product Version: 6.X
Initial Activation Policy ID:
Initial Activation Policy Details: US Reseller Flex Policy
Applied Activation Policy ID: 4000
Applied Activation Details:
Next Tether Policy ID: 4000
Next Tether Policy Details: US Reseller Flex Policy
First Unbrick Date:
Unlock Date:
Unbricked: false
Unlocked: false

Normally, this is caused by iPhone that’s replaced at Apple store and no carrier was assigned to it. If you do an IMEI check on Apple database, it will return with status: ‘IMEI has a replacement information’ or similar.

How to Unlock iPhone with 4000 – US Reseller Flex Policy?

In the example above, if your iPhone was activated with a T-Mobile SIM card, you can’t use a T-Mobile unlocking service to unlock it.

If Apple is unable to change the activation policy for you, the only way is to unlock your iPhone using this service – 4000 US Reseller Flex Policy Unlock.

Do note only clean IMEI/ESN is supported with this service.

The next time when you encounter similar situation, then it’s best to check the activation policy to find out whether it can be unlocked not.

How to Easily Check Hardware Error on iPhone 7 or iPhone 6

If you think your iPhone 7 or iPhone 6 is having some problems recently, here’s a quick way to identify if it has a hardware problem or not.


With iOS 10, Apple had built a ‘Diagnostics and Usage’ feature which compiles all software or hardware errors on your iPhone.

This is a great feature that can help you identify your iPhone’s problem before it gets worse.

How to Easily Check Hardware Error on iPhone 7 or iPhone 6 without Dismantling:

  1. Go to Settings > Privacy
  2. Scroll down to the bottom and tap on ‘Diagnostics & Usage.’
  3. Tap on ‘Diagnostics & Usage Data.’
  4. On this screen, you can see a list of error logs. The most common one is Low Memory error.

Now, how can tell you if there’s a hardware issue?

Simply look for an entry called panic.plist.

This is a common terminology used by Apple and it’s derived from the word Kernel Panic which means an action taken by an operating system upon detecting an internal fatal error from which it cannot safely recover.

If you don’t see this entry, then you don’t have to worry about anything.

The guys and girls of Genius Bars at all Apple Stores worldwide use the same technique for troubleshooting. When they see a panic.plist entry, they would usually arrange for a phone replacement, if you’re eligible.

Do you have the panic.plist entry on your iPhone?

How to Open or Extract iOS 9.3.2 Beta IPSW from DMG File on Windows

If you run Windows and can’t install iOS 9.3.2 beta with the DMG file you downloaded, try this easy fix.

Apple had just released iOS 9.3.2 beta 2 to registered developers. It can be downloaded over-the-air or directly from Apple’s Developer Center.

If you have a PC running Windows, you may encounter a problem when trying to restore or install iOS 9.3.2 after downloading the iOS 9.3.2 beta firmware.

DMG files are native on Mac OS. These archived or zipped files are commonly used to hold OS X programs. Opening DMG files on a Mac system is easy: just double click the file to mount it and that will reveal its contents.

However, on Windows, users cannot open DMG files by default. If you need to install iOS 9.3.2 Beta file, you need to extract the .IPSW file contained within the DMG file.

How to Extract iOS 9.3.2 beta IPSW from DMG File

  1. Download and install 7-Zip which is a free open source program for Windows capable of opening almost any archived file including DMG files.
  2. Launch 7-Zip, then click File > Open. Browse to iOS 9.3.2 Beta DMG file to open it. You can now see the files contained in the archive.
  3. The IPSW file is located within the .hfs file.
  4. Extract the IPSW from the .hfs file by clicking the “Extract” button, then tell 7-Zip where to save the IPSW file.

Just 4 steps to get you going!

You still can test drive iOS 9.3.2 if you haven’t done so by registering your device’s UDID. If your device is not registered, you won’t be able to install any beta firmware!

AT&T iPhone Free Tool to Check if it’s Under AT&T Next Contract or Blacklisted/Lost/Stolen

Before buying a used AT&T iPhone, it’s highly recommended to check its status on the carrier database to determine if it’s under AT&T Next Contract or Blacklisted/Lost/Stolen. Use this free automated tool.

Everyone loves free stuff, so we’re offering free checker for you before buying any AT&T iPhone.

In case you found this article by accident consider yourself lucky because you’ll have an opportunity to check an AT&T iPhone without having to spend a penny. The result is generated directly from AT&T’s database.

Is this a gimmick? Absolutely not. However, there are a few things you need to do in order to get the check for free. The instructions are shown below.

1. Go to (which is our wholesale unlocking server), and register for your free account.

2. Wait for the activation link sent to your email.

3. Once you receive it, activate your account and login to

4. Send an email to to request for your free credits.

5. We will add your free credits within 1-24 hours (normally within a few hours). Now that you have free credits, you can order the checker service

How to Place Your Free Checker Order?

1. You login to, and click on Place Order.

2. From the list of available Services, select Service 111# USA AT&T – iPhone Blacklist/Contract/Fraud Checker under ‘Promo and New Services’. The cost and delivery time will be displayed. Enter your iPhone IMEI and hit Place Order. (Your IMEI can be found in your iPhone under Settings > General > About).

3. That’s it! Then all you do is wait for the status of your order to show as ‘complete’ or ‘success’ etc within the specified time frame. Normally you will get a reply within 0 to 24 hours delivered to your mailbox.

Knowing the status of your iPhone will save you a lot of headaches later.

The following status determines whether you should buy the used AT&T iPhone or not:

  • DEVICE UNDER AT&T NEXT SERVICE CONTRACT – can be unlocked here or order a service on our wholesale site, contact us if unsure
  • LOST/STOLEN – blacklisted by carrier, will not work in USA even if unlocked
  • FRAUD – blacklisted by carrier, will not work in USA even if unlocked
  • Unlocked – in some cases, the check will show that your iPhone is already unlocked
This service works for all models including the latest iPhone. Follow this link to get started!
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