A lot people have found out that they are unable to send emails after the iOS 9.3 update. Although they can still receive emails, but when they attempt sending emails it never worked.
For some people it’s unable to send with an error message, for others email seem to have been sent, but never arrives in the recipient’s inbox.
This seems to occur periodically and it can potentially happen on different types of email account.
There are a number of things you can try.
How to Fix Unable to Send or Receive Email After iOS 9.3 Update
Here are some workarounds that you can try:
- Double tap the Home button close the email app. Then try rebooting it again. It may work properly for a while.
- Restart your iPhone by holding down the Home button and the Sleep button until you see the Apple logo.
- Enable the Airplane mode and wait for about 45 seconds then turn it off again and try again.
If the above didn’t work, try one of the possible solutions below:
- Select the email account that is giving you problems from Settings > Mail, Contacts, Calendars and select the Account section at the top where your email address is listed.
- Now tap on Outgoing Mail Server outlined at the bottom and then select the Primary Server at the top of the next page.
- Make sure your that email address is outlined under User Name and then tap on the Password and re-enter it, even if it’s already filled in.
- You could try eliminating the problem email account. Go to Settings > Mail, Contacts, Calendars select your email account and select the Delete Account option at the bottom of the screen. Now make sure you have all the correct setup credentials and go to Settings > Mail, Contacts, Calendars > Add Account to add it again.
- Go to Settings > General > Reset > Reset Network Settings and set your Wi-Fi connection again.
These possible fixes should resolve the email issue. If not, you may need to do a full restore on iTunes.