AT&T to Unlock Off-Contract iPhone for Free Beginning April 8th

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So AT&T made a significant change in their policy on a Good Friday or was it due to a push by Tim Cook and his team?

UPDATE: You can officially unlock your AT&T iPhone here.

From the beginning, AT&T has a fixed policy that they will not unlock the iPhone for customers even if they have completed their typical 2-year contract with the company. There are millions of off-contract iPhones out there which are still locked to AT&T.

Editor's note: learn more by reading our ebook on starting your own iPhone repair & unlock business

Recently, you’ve seen some news about people emailing Tim Cook directly to request for unlocking. It was so publicized that some tech blogs recommended people to email him or Apple (and their partners) directly for this request. Most likely their mailboxes were flooded with emails and they had to do something about it. Well, probably Tim Cook et al saw the need to change this policy and pushed AT&T to announce this good news which may make a lot of people happy:

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

In short, if yours is locked to AT&T and you fulfilled the above terms and conditions, contact AT&T directly for unlocking request.

So are you eligible or not? Read the following question that was posted on Apple’s support website:

“I have an iPhone with at&t lock, I bought this iPhone from eBay. that time didn’t know what is lock phone or unlock phone. then I end up with iPhone like iPod  recently i heard that at&t is going to unlock the phone off contract. I would like to know if this going to work with my case. I bought this phone on OCT, 2010

Someone answered:

“No, because you had to be an AT&T customer and you had to finish your contract. You have to provide AT&T your AT&T account info in which case they will know you are not their customer or you have not finished a full contract. And therefore you are not eligible…

If you bought a used iPhone, best to check with the seller first if he/she had fully paid the contract and all the details needed to make your iPhone eligible for unlocking.

Happy Easter to those who are celebrating! It’s been a while since we last heard good news like this!

Share this and be awesome!

Comments & Discussion

  1. So i called at&t and i spoke with a very nice customer service rep. I told her i bought my iphone online and i have no idea who the guy is. She was very accomodating and said she can still submit my request to have the iPhone unlocked. Take note i'm not in the United states but they were still very much willing to help me out. All i had to do was give them my IMEI and my email, they said they'd contact me by april 16. They even gave me a reference number. She told me the only time that the request would be denied is if a. the original owner owes ar&t money or hasn't fulfilled the contract, and b. if the iphone has been reported stolen. Keeping my fingers crossed!!! This is the only shot i have left since no one has been able to find an exploit and the dev team is already on Apple's payroll.

  2. My idea, the AT&T should provide the web interface for users to check themselves whether they have completed or are eligible or not by entering the IMEI. So not just first owner(AT&T client), even the next owner(None AT&T client without AT&T account) will be able to find the answer that this or that iDevice can be unlock or not. If the iPhone is not in some cases mentioned in [geniusrafaelus]->[block a. and b.], automatically, the web interface or AT&T server should respond the secret code to be used for unlocking via the iTunes as an example.
    Follow by this process, AT&T ladies will be less busy. And the iDevice owners will be quickly and clearly get the result.

  3. A while ago i just e-mailed At&t customer support about unlocking it from their carrier. If ever they replied for the unlock solution could i use it here in the Philippines or what i mean is can use any carrier after i unlock it?

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