FAQs – iPhone Unlocking

What is iPhone unlocking?

It is a method to remove the carrier restrictions implied on an iPhone. Once an iPhone is unlocked, it can be used on any carrier worldwide.

How is iPhone unlocking done?

The iPhone is unlocked remotely by changing the status of the iPhone on Apple’s database from ‘locked’ to ‘unlocked’. Each iPhone is unique with its own IMEI number.

What is IMEI?

IMEI stands for International Mobile Equipment Identity. Each IMEI is unique.

Do I need to ship my iPhone to unlock it?

No, you only need to provide the 15-digit IMEI under Settings > General > About.

Can I unlock a blacklisted iPhone?

In most cases it’s possible to unlock it. However, once unlocked, you can’t use it on any carrier where the iPhone is blacklisted.

FAQs – iPhone Hardware Repair

Before you use our logic board repair service, please take some time to read the following FAQs (Frequently Asked Questions):

Why repair?

Repair is recycling! The best way to keep electronics out of landfills is to keep them working longer. Toxic electronic waste is a global problem that we are working to solve. Repair may save your hard-earned money and helps the environment!

What is logic board repair?

Logic board repair is a hardware fix by our team of iPhone technicians. It involves fixing or replacing micro components which are not typically attempted or done by any iPhone repair shops.

Logic board repair is considered as “High Risk”.

What is “High Risk” repair?

This means that you assume all risks for the device as this repair process can further damage the device, fix the device, or have no effect at all. We provide no guarantee that the device will work in any way up return, however, we have very good track records of fixing logic boards. We use professional quality parts, materials and environments.

How long does the repair take?

Typically repairs can be done in 7-10 business days under normal circumstances. However, if the damage is extensive or if the  logic board has other issues beside the one initially described, the repair may take even longer.

If we are not able to fix it within 21 business days your logic board will be returned to you at no cost except for shipping.

Do you offer any warranty?

All repairs come with 90 days warranty from invoice payment date. However, it does not cover accidental damage, mishandling or mistake when reassembling your iPhone.

Can I ship the whole phone to you?

Unfortunately we are not able to accept fully assembled iPhones due to potential high customs tax. It is also risky to ship the whole phone.

But I’m not able to disassemble the iPhone myself…

If you’re not comfortable with removing the logic board, kindly contact your nearest mobile phone repair center. Alternatively, www.ifixit.com has complete and detailed step-by-step tutorials.

What’s the best way to ship my logic board?

We highly recommend that you use first class shipping or registered mail only. If you are not able to use any of these shipping methods, we regret to say that we are not able to accept your shipment.

The sample USPS form above shows the tracking number on the top left corner. All registered inbound or outbound mails can be tracked on this website. Your country’s postal office website should also provide similar type of service.

Other questions?

If you have other questions please feel free to contact us.

Image: Apple Insider

FAQs was last modified: June 12th, 2018 by Joe Wang

Comments & Discussion

  1. Hi, I have 3 iphone 3gs that have a corrupted baseband chip, how much will it cost to ship the 3 logic boards to you to repair?

  2. iphone 3gs version 5.0.1 with Baseband 5.16.5
    I want to change the baseband
    I am from Jordan
    How much cost with freight

  3. Hi,

    I just went to send you my motherboard for an imei changing and baseband downgrade. I would like to know if you will send me a message when you'll receive the package ?


  4. tengo el problema con un iphone 3gs que se quedo sin wifi, sin imei, es de la semana despues del 28 , quisiera saber si tiene alguna solución y cuanto cuesta. soy de la argentina

  5. Hola, tengo un iphone 3g y lo actualice con itunes a la 4.2.1 custom, pero se perdio wi-fi, imei y base band, se reinicia cada 2 minutos, que puedo hacer?

  6. I have an iPhone 3GS and its without service. I unlocked already and I don't know why still without service.

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